- Making recommendations on the award of licences;
- Monitoring and enforcing compliance with licence conditions;
- Establishing the principles upon which tariffs will be based and monitoring rates charged to ensure compliance;
- Prescribing standards for services and monitoring compliance of those standards;
- Carrying out studies of efficiency and economy of operation and of performance;
- Facilitating competition between service providers where competition is possible and desirable;
- Investigating complaints by consumers, of their failure to obtain redress from service providers;
- Imposing and collecting fees for licences; and
- Ensuring that service providers earn sufficient return to finance necessary investment.
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